|
|
William “Billy” Barnes, CPM 1210 S. Yakima Ave. Suite 202 Tacoma, WA 98405-4427 (253) 235-9375 itprojmgr.wbarnes@gmail.com http://itprojmgr.50webs.com |
|
Objective: Program management or senior project management
position in Information Technologies requiring organization, technical
expertise, and complex problem solving skills in an environment that requires
managing multiple stakeholders with varying needs, and delivering projects on-time,
in-scope and within-budget values outlined at the project kickoff. Summary:
Decisive, action oriented, and results focused team builder featuring more
than 30 years’ experience in public and private sectors with key emphasis on
the management of programs, projects, vendors, telecommunications, service
delivery, infrastructure, and change control.
Qualifications: · Responsible for projects with
deliverables valued between $2MM and $400MM. · Over 30 years of experience with
computers and related technologies. · 25 years of experience delivering fast-track
technologies and telecommunications projects. · 23 years of experience in systems
integration and product development. · 19 years of experience functioning
as an Executive-to-Technical Interface. · 18 years of experience in
enterprise-level process engineering and analysis. Work Experience: Director
of Information Technology - Legendary Endeavors, LLC February
2009 to Present · Manage reviewer-level aspects of
internal and external Information Technology issues, with focus on next
generation telecommunications projects and/or requirement. ·
Responsible for infrastructure
architecture, process (re)-engineering, process improvement, and criteria for
product or service branding. · Key member of management staff
responsible for global program and project management, including global
taxation issues, and the recovery and processing of failed or aged equipment. · Maintain routine adherence to the
systems development life cycle and business continuity plan while utilizing
commercial off the shelf technologies in all integration projects. · Responsible for the evaluation and
design of all existing and future Local Area Network, Wide Area Network,
Voice Over IP, 802.x Wireless, and Digital Video Surveillance designs and
configurations. · Provide
supervision and inspection of testing methodologies, reporting, and
classification. · Manage
customer satisfaction metrics and enterprise issues management. · Develop,
document, and test the Network Operations Center (NOC) standard operating procedures. Vice
President and Executive Program Director - Scholet,
Inc. February 2005 to January 2009 · Manage multiple related projects
directed toward strategic business objectives for National Hotel Liquidators,
Inc. including project definition, scope of work, and budget approval. · Maintain continuous alignment of
program scope with strategic business objectives, and make recommendations to
modify the program toward the strategic intent. · Maintain rigid adherence to the
systems development life cycle and business continuity plan while utilizing
commercial off the shelf technologies in all integration projects. · Champion and manage a warehouse
remediation project for furniture, fixtures, and equipment. · Deploy Motorola MC50 and MC55
Digital Assistants for Warehouse and Service Delivery Teams. · Deploy Windows Server 2003,
Exchange 2003, and WindowsXP Professional - Enterprise to multiple sites. · Design and deploy Inventory
Management and Control system (Velocity/MSSQL 2005) for one major warehouse,
several remote (temporary) warehousing facilities and the National distribution
center. · Converge data, voice and video
systems into a state of the art, fully-redundant, native IP network. · Team build, coach, mentor, and
lead personnel within a cross-functional team environment. · Present dashboard reports on the
current program, future opportunities, and client issues. Senior IT
Project Manager - Legendary
Endeavors, Inc. March 2000 to January 2005 · Provide
knowledge and expertise in strategic performance management methodologies,
process re-engineering and the application of technologies to business model
and requirement. · Implement
best practices and establish business unit level knowledge management
procedures. · Foster
customer loyalty by ensuring that our customers fully utilize the value of
our services, constantly managing both company profit and loss and customer
return on investment. · Maintain
the customer’s existing revenue spending and develop recommendations for
strategic utilization of products and services in the future. · Deploy regional
distributed infrastructure using Windows 2000 Server mounted on IBM x450 Servers
and Cisco routers. Program
Manager – Systems Integration - WebTV/GNAC – Subsidiary of
Microsoft, Inc. April 1999 to March 2000 · Work
closely with technical experts at Scientific Atlanta, Microsoft and
UPC-Netherlands to integrate a third generation set-top cable box functioning
over a fiber-coaxial infrastructure. · Introduce
the project management office to, and champion the implementation of, service
oriented architecture, systems development life cycle and total quality
management methodologies. · Negotiate,
review, and approve service level agreements with all vendors. · Manage
system functionality and performance testing to ensure DOCSIS compliance. · Supervise
and inspect testing methodologies, reporting, and classification. Global
Network Architect - IBM Global Services February 1997 to March
1999 · Work
closely with technical experts at IBM, Cisco, Microsoft and Landmark Graphics
to architect, design and deliver a $400MM 80,000 seat 500 points of presence
global network over IBM's frame relay infrastructure. · Manage
deliverables and budget for 200 Project Managers and Project Coordinators conducting
concurrent roll outs in 100 countries. · Responsible for the evaluation
and design of all existing and future Local Area Network, Wide Area Network,
Voice Over IP, Wireless and Digital Video Surveillance designs and
configurations. · Plan and
manage highly complex migration of protocols and hardware to an Internet
Engineering Task Force based network design utilizing TCP/IP, OSPF and BGP
using Cisco routers (25xx – 7xxx series with IOS X). · Utilize
multilingual call center located in Zoetermeer, Netherlands to provide
24/7/365 desktop support. Systems
Integrator & Product Manager - Interlink International, Inc.
November 1993 to January 1997 · Integrate
commercial off the shelf technologies from numerous vendors including Novell,
Dialogic (VRUs), 3com, Bay Networks, and Sprint Communications to deliver a
National workman's compensation fraud prevention and detection system to
SAC3, Inc. and the National Association of Insurance Commissioners. · Manage
all aspects of new product development to deliver a user-dependent voice
recognition system (VRS) for the managed monitoring of house-arrest inmates
in the state of Alabama. · Provide
systems integration support for the United States Olympic Committee in
Atlanta, Georgia and led a 90 person technical project office delivering
wireless data services to officials, ushers, and Olympic villagers. Project
Manager-Systems Integration - USA-TMDE Logistics June 1991 to
November 1993 · Reduce
the seven year technologies procurement cycle to a more relevant eighteen
months. · Utilize
commercial off the shelf technologies to integrate the Combat Tactical System
III, an upgradeable modular x86-based computer system capable of functioning
in multiple and varied capacities. · Work
closely with high profile stakeholders including the Department of Defense,
U.S. Army Materiel Command, Lockheed, Grumman, and the U.S. Army Test
Measurement and Diagnostic Equipment Logistics Directorate. · Develop
Macromedia Authorware multimedia
training system for continuing education and recertification of US Army
Metrologists worldwide resulting in significantly decreased travel and per
diem. Education: · Community
College of the Air Force – Associate of Science – Applied Electronics
Technologies (3.95GPA) · Project
Management Institute (PMI) – Certified Project Manager · US Army
Basic Non-Commissioned Officer Course (BNCOC) (Honor Graduate) · US DOD
Total Quality Management (TQM) (Honor Graduate) · US Army
Methods of Instruction - Technical (MOI) (Honor Graduate) · US Army
School of Advanced Metrology – Basic and Advanced Course (Honor Graduate) Skills: · Human resource
management: Metrics, performance evaluation, motivation, mentorship and
coaching. · Business
management: Risk management, strategy and planning, budget approval, return
on investment, scenario planning, dash-boarding, presentations, process
engineering, knowledge management. · Microsoft:
Project, Visio, Outlook/Office, Dynamics CRM, Server 2003, Windows Server
2008 R2 SP1, Windows XP/pro, Vista, and Windows 7. · Integration:
Requirement gathering, Systems Development Life Cycle (SDLC), Commercial Off The
Shelf (COTS), Voice over Internet Protocol (VoIP), quality management,
technical documentation and illustration. · Internet:
TCP/IP, OSPF, BGP, HTML, VoIP, intranet, enterprise infrastructure
architecture. · Network:
Change management, business continuity and recovery, process (re)-engineering,
Service Oriented Architecture (SOA), managed services delivery, Local Area
Network, Wide Area Network, Storage Area Network, routing, switching, Simple
Network Management Protocol (SNMP), all IEEE 802.x standards, cable plant
design, and security. Awards: · IBM's
Excellence in Technical Achievement Award (Labyrinth Club) · Armed
Forces Expeditionary Medal, Persian Gulf (Operation Prime Chance) · Gold
Medal Scholarship Winner, Westinghouse Junior Science and Technology
Competition Notes: 1) References available upon request. 2) I
am authorized to work for any employer in the USA and I am willing to
relocate. |